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This website is operated by Ziilch Pty Ltd (Ziilch, us, we, our).
We appreciate that you, as a user of our website, are concerned about your privacy and the confidentiality and security of any personal information that you may provide to us in accessing our website.
Personal information is information about you as an individual which makes your identity apparent, or information which someone could reasonably use to ascertain your identity. Some common examples of personal information include an individual’s:
Sometimes we may ask you to disclose personal information to enable us to provide you with certain services related to our website. In the case of Membership applications, we may ask you to provide certain personal information about yourself before you can become a Member. In general, we may collect personal information from you if we have taken reasonable steps to ensure that you are aware of:
You do not generally have to provide any personal information to us unless you want to or unless you apply for Membership. If you choose not to provide certain types of personal information to us, we may be unable to provide you with the services that you have requested where that information is necessary to providing such services.
We do not collect any personal information which is required to be given by you to enable online payment for services through our website. Any information required to be given by you to enable such payment is collected by the financial institution which provides the particular payment transaction facility.
We only use your personal information in relation to the purpose for which it was provided and otherwise in accordance with law. Some examples of when we may be entitled (but not obligated) to use your personal information include:
We do not sell, rent or trade personal information about you to or with third parties. We may disclose your personal information to third parties as is necessary to achieve the purposes for which you have provided it to us. We do not disclose your personal information to third parties for any purposes which are unrelated to the purposes of collection without your explicit consent or unless required to do so by law.
The personal information which we collect from you may be stored by us in various forms including both electronic and hardcopy. We take reasonable steps to maintain the security of any personal information which we have stored, including taking steps to prevent loss, misuse and unauthorised access to or use, modification, disclosure, alteration, or destruction of such information.
Users who take up Membership also play an important role in keeping personal information secure. As a Member, you need to keep all passwords and account details secret and notify us as soon as you suspect any unauthorised use of your account or any other breach of your security.
For all users, please be aware that any online transmission of information over the Internet is never completely secure and may be prone to error. Therefore, we cannot guarantee the security or accuracy of any personal information that you transmit to us through our website.
You may request access to any personal information which we have about you by contacting us using the details set out in section 10 below. Following such a request, we will provide you with access once you have:
If the personal information which we have previously collected from you is out of date or incorrect, you can contact us to arrange amending our records.
As a Member, you can update certain information relating to you Membership (for example, your default location and radius) online by using the facility provided on your Membership home page.
If you’re under 18 years old, you need to ask your parent or guardian for permission to provide personal information through our website. Your parent or guardian can then review, remove, change or refuse further collection of your personal information by contacting us using the details set out in section 10 below.
We may offer competitions or invite responses to surveys on our website. If we collect your personal information as a result of you choosing to participate in a competition or survey, we will use this information for the purposes of conducting the competition or survey and otherwise with your consent. We may seek your consent to use your personal information for different purposes in the course of you submitting an entry to or registering to take part in the competition.
We may send you electronic messages (including via SMS, MMS and email) using your personal information which we have stored. We will only send you electronic messages in accordance with law and if we:
More information about privacy issues in Australia can be found at www.privacy.gov.au.
For all inquiries: Ziilch Pty Ltd, PO Box 413 Brighton, Vic, 3186 Australia. P: 1300 640 655 E: email@example.com